Remote Tier 3 Technical Support Engineer

Company: VirtualVocations
Location: Riverside
Posted on: May 9, 2022

Job Description:

A software technology company needs applicants for an opening for a Remote Tier 3 Technical Support Engineer.

Individual must be able to fulfill the following responsibilities:
Research for the root cause
Work closely with Tier 1+2 support and CS agents
Skills and Requirements Include:

5+ years of experience in a B2B customer service/support setting
Knowledge of SQL scripting
Familiar with at least one of the following: Okta, Rippling, DataDog
Proven experience with APIs

Keywords: VirtualVocations, Riverside , Remote Tier 3 Technical Support Engineer, Engineering , Riverside, California

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