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Account Manager

Company: RDO Equipment
Location: Riverside
Posted on: January 16, 2020

Job Description:

This individual will develop long term partnerships with our customers to build solutions within an assigned territory while promoting all aspects of RDO Equipment Co. in a professional manner. Specific Duties Include: - Use Company provided systems/tools (i.e. Sales Advantage) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction. - Maintain a manageable customer list, while focusing on selling the entire dealership (i.e., parts service, and wholegoods). - Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels. - Develop a keen awareness of the competition and competitive products, as well as business and industry trends. - Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site. - Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes. - Work in conjunction with Sales Manager and New Equipment Ordering (NEO) department, responsible for follow-up and expediting of whole good orders. - Accountable for timely follow up on each sale to ensure customer satisfaction. - Coordinate and/or communicate with customers and applicable departments to ensure timely delivery. - Coordinate pickup and delivery of equipment as needed. - Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. - Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. - Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. - Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. - Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. - Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: - Prior sales experience and/or training - Strong understanding of local market conditions - Knowledge of resale values of particular machinery - Strong communication and interpersonal skills - Excellent customer service skills - Excellent computer skills - Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Keywords: RDO Equipment, Riverside , Account Manager, Executive , Riverside, California

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