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Housekeeping Services Manager

Company: University of California - Riverside
Location: Riverside
Posted on: May 16, 2020

Job Description:



202002112681 Full Time Other $50,000 - $86,450


The Housekeeping Services Manager is a member of the UCR Facilities Services team that supervises the custodial and housekeeping operations to ensure and provide a clean, safe and aesthetically pleasing environment for all members of the campus community. Provides direct supervision and guidance to unit Custodial Supervisors and provides indirect supervision to a work force consisting of 60 to 95 custodial and housekeeping staff. Ensures that established departmental directives, organizational design and structure that effectively and efficiently accomplish departmental and unit goals and objectives are maintained. Promotes and maintains a strong customer focus work environment and a cooperative teamwork philosophy to endorse the development and implementation of new services and innovative approaches to improve custodial and housekeeping services for the campus. Ensures safety procedures and protocols are established and maintained, ensuring compliance with state, federal and UC regulations. Responsible for operational administration and personnel management. Participates in developing and monitoring operational and budget processes. Provides operational support to other Facilities Services units as necessary. Facilities Services is one of the largest departments at UC Riverside employing nearly 400 career employees. Facilities Services provides exceptional service in maintaining an environment conducive of teaching, learning, living, working and research for the entire campus community. The department maintains buildings, facilities and landscape totaling over 6 million square feet across 1,350 acres of campus. We are a team of service oriented professionals focused on exceptional client engagement, continuous improvement and development opportunities. The schedule for this position will be Monday - Friday, 7:00 AM - 3:30 PM.


Education Requirements


High school diploma or equivalent certification. Preferred

Bachelor's degree in related area. Preferred



Valid Driver License Required



LEED Green Associate Preferred



Bloodborn pathogen and sharps disposal training. Required



6 - 10 years of related experience. Required

Experience using online and/or web-based work order systems. Preferred

Experience with personnel management, including staffing, hiring, training, disciplinary action, termination, and performance management. Preferred

Experience with collective bargaining units. Preferred

Previous supervisory/managerial experience. Preferred

Experience and/or knowledge of UC systems, polices, procedures and regulations. Preferred



Hired candidate must successfully pass a background check through the DOJ and FBI. Required

Must be available for on-call emergencies. Required

Must wear and properly display University issued ID badge. Required

Ability to operate University vehicles for business and operational needs. Required

Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles. Required


Ability to motivate supervisory, custodial and housekeeping staff to provide the highest level of service to campus constituents.
Ability to ensure that quality and customer service standards are communicated, implemented and continually monitored.
Ability to ensure that custodial and housekeeping staff provide quick, accurate and appropriate response to both routine custodial/housekeeping issues as well as emergency response to more urgent situations.
Solid knowledge in custodial and housekeeping services.
Knowledge and understanding of applicable laws, rules, regulations, and internal policies.
Intermediate computer applications skills.
Solid and effective interpersonal and work leadership skills to provide guidance to other personnel.
Solid verbal and written communication skills in the English language, active listening, flexibility, critical thinking, multi-task and time management.
Working knowledge in the care and use of power equipment, hazardous materials, biohazardous materials and clean room policies and procedures. Ability to provide staff guidance and properly train on use of equipment, materials and safety policies and practices.
Solid decision making and reasoning skills, ability to develop original ideas to solve problems, and perform operations analysis and quality control analysis.
Ability to produce and provide reports on inventory/equipment, schedules, staffing, etc.


Proven ability to work with diverse populations.

Working knowledge and/or experience of UC systems, polices, procedures and regulations.

Knowledge of human resources procedures, including staffing, hiring, training, disciplinary action, termination, and performance management.

Knowledge of fiscal/budget administration.

Knowledge of sustainability programs, U.S. Green Building Council, and LEED requirements.

Demonstrated knowledge and/or experience with personnel management in a collective bargaining unit.


In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

* UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."

* Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

* In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.

* UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.

* In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview


View complete Job Description for this position

Keywords: University of California - Riverside, Riverside , Housekeeping Services Manager, Executive , Riverside, California

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