Environmental Services / Custodial Operations Manager 2
Company: Sodexo
Location: Riverside
Posted on: January 12, 2021
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Job Description:
Unit Description Put your passion for people to work and make a
real impact on patient satisfaction!--Sodexo is seeking an
Environmental--Services Custodial--Operations Manager 2--for
Riverside Community Hospital, an HCA Hospital located
in--Riverside, CA. We are seeking candidates who can work
efficiently, build strong relationships and work in a fast paced
hospital. Union experience and/or fluent in Spanish is a plus. Our
Sodexo Healthcare Environmental Services/Housekeeping teams work to
direct housekeeping operations at healthcare client locations,
partnering with them to deliver innovative solutions. These teams
also have responsibility for driving client satisfaction by
providing stellar customer service via effective communication with
all levels of hospital staff, as well as follow-through with action
items that impact both client and patient satisfaction. Bilingual
candidate encouraged to apply.--The successful candidate will: be
responsible for driving client and patient satisfaction
scores;provide a clean and safe environment for patients, visitors
and staff and works closely with the Infectious Control department;
work with the Environment of Care Committee and Infection
Prevention Director;effectively manages the Unit Operating System;
and/orsupport a diverse and inclusive workforce.Is this opportunity
right for you? We are looking for candidates who:have experience
leading and managing a team and is a leader who develops and
motivates a team to exceed the expectations of clients and
customers in service and the technical execution of a healthcare
housekeeping system;have experience driving customer service and/or
guest satisfaction results in a healthcare environment is
preferred; possess strong leadership skills and can work
independently to drive program compliance and reach project target
dates of completion;can analyze data, present and effectively
communicate to all levels within the organization related to
training, leading hospital committees and change management;have
experience effectively managing projects within agreed upon
timelines;are results and safety driven; have in-depth knowledge of
housekeeping systems and procedures;have experience with vendor and
contract management, as well as union and contract
negotiations;have experience improving patient satisfaction, and
driving full compliance to HCAHPS, local, state and Joint
Commission standards;have 3-5 years previous custodial /
housekeeping or similar management experience., in a hospital,
healthcare experience preferred but not required;have strong
financial acumen and budget management experience; can multi-task
and set priorities;are proficient with computers and other
technology.Learn more about Sodexo's Benefits Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in
Healthcare and Senior Living locations across the United States.
Continue your search for ES/Housekeeping jobs.Working for
Sodexo:Sodexo fosters a culture committed to the growth of
individuals through continuous learning, mentoring and career
growth opportunities. Position Summary Provides management
oversight for Environmental Services exempt and non-exempt level
staff (client and/or Sodexo employees) in the delivery of Sodexo
Environmental Service Programs. Ensures Environmental Service
programs are in place and functioning according to design to
consistently meet all company, client and regulatory
requirements.Key Duties-Establishes a safe work environment for
clients, customers and staff by ensuring equipment safety and
compliance with Sodexo safety and loss prevention programs and by
providing safety-related training and equipment inventory and
maintenance.-Assumes GM responsibilities and authority in his or
her absence-Supervises day-to-day work activities by delegating
authority, assigning and prioritizing activities, and monitoring
compliance to operating standards.-Ensures compliance with
application of all Sodexo Quality Assurance and Regulatory
standards within the contractually agreed upon scope of
services.-Establish and/or adhere to defined operating standards,
develops and implements quality improvements and ensures direct
reports and staff adhere to the standards and expectations.-Assists
with Management of Environmental Service budget by ensuring full
compliance to established operating standards, monitoring costs
(e.g. labor, inventory, equipment, and material), and taking
corrective action as needed. Qualifications & Requirements Basic
Education Requirement ---Associate's Degree--or equivalent
experienceBasic Management Experience - 2 yearsBasic Functional
Experience - 2 years of work experience in Housekeeping,
Environmental or Custodial ServicesSodexo is an
EEO/AA/Minority/Female/Disability/Veteran employer.
Keywords: Sodexo, Riverside , Environmental Services / Custodial Operations Manager 2, Executive , Riverside, California
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