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Regional Operations Manager

Company: Midea America Corp
Location: Riverside
Posted on: June 22, 2022

Job Description:

Midea is one of the world's largest home appliance brands, offering the most comprehensive selection of products in the world to fully serve the needs of day-to-day living at home, at work, or anywhere else you go. In North America we strive to aim high, put the customer first, transform and innovate the marketplace, utilizing our commitment, dedication, inclusion and partnership with our teams. We are a global company with over 150,000 employees and operations in more than 195 countries. As a publicly listed company, we are also ranked #288 as a Fortune Global 500 company and offers one of the most comprehensive ranges in the home appliance industry. Midea America is a subsidiary of Midea with over 200 employees in the US and we are expanding our presence in North America.Job SummaryThe Regional Operations Manager is primary focus of this role is to oversee multiple 3PL Operation (inbound, outbound, inventory) and work cross functionally with Logistics and Supply Chain team to better manage West Coast 3PL Operation.Essential Job Responsibilities

  • Review daily order status, follow through routing/appointment/carrier pick ups, report/solve any issues with inventory/EDI/capacity issues on routing/rescheduling delays.
  • Perform capacity planning based on forecast (space, labor, equipment) and align with 3PL capacity/readiness.
  • Work with Transportation team to understand variability/changes to outbound volume and adjust/secure outbound capacity/commitments from carriers as needed.
  • Develop and monitor 3PL performance through KPI and provide improvement plan with clear action items.
  • Supervise order status with the express requirement to maintain a best-in-class order fulfillment rate as it relates to OTRQQ (on-time right quantity & quality)
  • Work closely with inbound and transportation team to understand overall operations status, priority, and opportunities to enhance overall operations capabilities and to continuously strive for improvements/cost savings.
  • Support Inbound/Transportation Team as required to streamline processes and enhance system/report/visibility.
  • Work cross functionally with overall logistics and supply chain members for items such as inventory control, warehouse SOPs, documentation, reporting and projects, including proactive follow-up communications and meeting creations as required.
  • Develop communications and work cross functionally with Sales, Product Marketing and other Midea teams regarding tasks or projects relating to inventory, item setup and SKU details, order shipment documentation such as labels, palletization and container, LTL & FTL loading quantities.
  • Coordinate with the project manager and local staff for rework and other projects
  • Partner with Inventory team on cycle/physical counts and inventory discrepancies.
  • Find process improvement opportunities to reduce cost and increase operational efficienciesRequired Qualifications
    • Bachelor's Degree or higher (Preferably Supply Chain, Engineering, Management).
    • Extensive knowledge of Logistics & Transportation.
    • 7+ years of Transportation experience.
    • High level of understanding of WMS, YMS, TMS
    • Strong analytical skills, high level skills in MS Excel.
    • Strong collaborative problem-solver, effective communicator, strong presentational skills.
    • Organized, responsible, ability to work independently and as a part of a team.
    • Ability to travel 25%Midea is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Keywords: Midea America Corp, Riverside , Regional Operations Manager, Executive , Riverside, California

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