Strategic Engagement Manager
Company: Hispanic Technology Executive Council
Location: Los Angeles
Posted on: April 23, 2024
Job Description:
Strategic Engagement Manager Why WWT? At World Wide Technology,
we work together to make a new world happen. Our important work
benefits our clients and partners as much as it does our people and
communities across the globe. WWT is dedicated to achieving its
mission of creating a profitable growth company that is also a
Great Place to Work for All. We achieve this through our
world-class culture, generous benefits and by delivering
cutting-edge technology solutions for our clients. WWT was founded
in 1990 in St. Louis, Missouri. We employ more than 10,000 people
globally and closed nearly $20 billion in revenue in 2023. We have
an inclusive culture and believe our core values are the key to
company and employee success. WWT is proud to have been included on
the FORTUNE "100 Best Places to Work For" list 12 years in a row!
Want to work with highly motivated individuals on high-performance
teams? Join WWT today! Why should you join Strategic Resourcing?
Our Strategic Resourcing team consists of business leaders with
decades of experience in services management, IT resourcing,
engineering, professional services and customer satisfaction.
Theyve helped organizations of all sizes, across industries, find
and vet talent, fill skills gaps and accelerate mission-critical
outcomes. What will you be doing? The Strategic Engagement Manager
will work with internal partners and customers to provide qualified
staff for our Strategic Resourcing engagements. Additionally, the
manager will be responsible for developing a strategy and plan to
handle future growth in the various technical verticals through
capacity planning, training, and process improvement. The
successful manager will also provide leadership, mentorship, and
guidance to the engineers as they execute their assigned
engagements. RESPONSIBILITIES:
- Manage consultants who have been placed onsite with
customers
- Onboarding, regular meetings and communication, status reports,
etc.
- Function as the escalation path for ANY issues for both
resources and customers
- Encourage use of WWT tools and processes, and encourage
resource involvement with other teams within WWT
- Responsible for staffing projects and managing utilization for
customer engagements
- Capacity planning and forecasting for future engagements
- Coach and mentor engineering staff on PS best practices
- Consistently reinforce WWT and our Core Values
- EM establishes solid relationships with the Customer & the
Account Management teams
- Regular check-ins, manages issues/concerns, and provides
feedback to customers and team members
- Provide weekly status reports to sales account teams and
customers
- Build relationships with entire sales cycle CSE/CSE Managers,
AMs, Hiring Managers, etc.
- Grow the staffing business through continued displays of adding
value to the customer. Ascertain additional staffing needs or
business opportunities and understand the customer environment,
upcoming projects and client initiatives that WWT might be able to
assist with. Relay this to Managing Consultants and the Account
Teams QUALIFICATIONS:
- 5-10 years of Technical management experience, preferably in a
Professional Services environment
- Strong knowledge of and proven experience with
outsourcing/managed service engagements
- Experience in the staffing or recruiting industry a plus
- Proven experience interacting with large, enterprise
clients
- Prior experience managing engineering teams or technical staff
in a project execution capacity
- Ability to work independently and solve customer-facing
problems
- Strong communication skills (written, verbal, and
presentation)
- Bachelors Degree or equivalent experience
- Strong Sales Support skills
- Exceptional Financial Acumen
- Understanding of the financial aspects of the services
environment
- Understand Profit and Loss (P&L) to track financial
performance
- Exceptional organizational, analytical, and quantitative
problem-solving skills Want to learn more about Strategic
Resourcing? Check us out on our platform: The well-being of WWT
employees is essential. So, when it comes to our benefits package,
WWT has one of the best. We offer the following benefits to all
full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite
Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan
with Company Matching, Life and Disability Insurance, Tuition
Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave,
Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal,
Pet Insurance, Employee Discount Program Equal Opportunity Employer
Minorities/Women/Veterans/Individuals with Disabilities Location:
California Certain states and localities require employers to post
a reasonable estimate of salary range. A reasonable estimate of the
current base salary range for this position is $84,400 to $108,000.
Actual salary will be based on a variety of factors, including
location, experience, skill set, performance, licensure and
certification, and business needs. The range for this position in
other geographic locations may differ. Certain positions may also
be eligible for variable incentive compensation, such as bonuses or
commissions, that is not included in the base salary.
Keywords: Hispanic Technology Executive Council, Riverside , Strategic Engagement Manager, Executive , Los Angeles, California
Didn't find what you're looking for? Search again!
Loading more jobs...