Support Account Manager
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
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Job Description:
A company is looking for a Platinum Support Account Manager.
Key Responsibilities
Serve as the technical voice of the customer and advocate for
client needs
Monitor and ensure adherence to SLAs for customer support cases
Prepare regular reports on customer health and collaborate with
internal teams for issue resolution
Required Qualifications
Understanding of advertising campaign development and management
across social media platforms
Experience with databases such as MongoDB, SQL, and
Elasticsearch
Proficiency in Java, JavaScript, and troubleshooting Java servlet
exceptions
At least three years of experience in account management or
customer support for enterprise software
Bachelor's degree or equivalent combination of experience and
training
Keywords: VirtualVocations, Riverside , Support Account Manager, Executive , Vista, California
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