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Veterinary Client Services Manager

Company: Arrow Dog and Cat Hospital
Location: Riverside
Posted on: February 13, 2020

Job Description:

Arrow Dog and Cat Hospital -has an opportunity available for an experienced Veterinary Client Relations Specialist -to join our AAHA-accredited , Certified Gold Standard Cat-Friendly , small animal general full service practice with urgent care in the evenings. MUST HAVE 2 YEARS VETERINARY HOSPITAL EXPERIENCE. Arrow Dog and Cat Hospital is a progressive practice delivering medical care to a healthy mix of wellness and complicated medical cases. Our caseload is growing and we are working on expanding hours. This position would be for someone interested in a private practice with a family feeling, service-oriented and high quality yet affordable style of medicine while keeping sharp skills in ER. -We are seeking an individual who has excellent communication skills and a desire to serve clients, ensure they are getting the best quality experience, effective communication in understanding their options and being heard, and that calls are being returned to them with diagnostic results, etc. to help provide the best medical care to our valued four-legged patients. Our medical team""consisting of 2 doctors and 9 Vet Assistants, a dedicated Hospital Manager, and a well-trained, motivated receptionist with decades of experience. You would be the next best addition to our team! About the Hospital Our well-appointed, spacious hospital includes 5 exam rooms, a treatment area, a fully-equipped surgery suite with cautery, suction, and an area in treatment for dentals equipped with digital dental X-Rays (staff are trained to take the X-Rays, leaving you free to multi-task) Urgent care services are offered after-hours until midnight with a dedicated vet assistant to stay all night with any patients that need overnight monitoring Electronic Medical Records with Avimark Ultrasound with telemedicine (easy to learn to take video images, read by a board certified radiologist) Digital Radiographs sent to a Radiologist review and report. Digital Dental radiographs Midmark. Orthopedic surgeon on call High emphasis on pain control and Fear Free techniques State of the art diagnostic and patient monitoring equipment (and a staff member monitoring at ALL times) In-house laboratory with Abaxis along with convenient Antech laboratories pick-ups for all other diagnostics (we also have Idexx). Pharmacy and Online Pharmacy (Coventrus/Vets First Choice) Arrow Dog and Cat Hospital is located at the base of Mt. Baldy with great hiking trails, the infamous Claremont 5-mile Loop, wildlife just 35 miles east of Los Angeles (still in LA county). The Claremont Village is very charming and Claremont has a very close-knit community feel with a huge emphasis on academia and education. The schools in Claremont are among the best in the world with Great Schools ratings of 9/10. We are a site for mentorship of Western Veterinary Students and we have close ties to the community. The right candidate would be interested in growing with the hospital and having close relationships with the clients. We love what we do and it shows! We have fun at work and we have lots of perks including bonuses, outings and work celebrations. About the Hospital Our well-appointed, spacious hospital includes 5 exam rooms, a treatment area, a fully-equipped surgery suite with cautery, suction, and an area in treatment for dentals equipped with digital dental X-Rays (staff are trained to take the X-Rays, leaving you free to multi-task) About the Hospital Our well-appointed, spacious hospital includes 5 exam rooms, a treatment area, a fully-equipped surgery suite with cautery, suction, and an area in treatment for dentals equipped with digital dental X-Rays (staff are trained to take the X-Rays, leaving you free to multi-task)

Keywords: Arrow Dog and Cat Hospital, Riverside , Veterinary Client Services Manager, Healthcare , Riverside, California

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