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Intake Coordinator *Home Health Intake Experience Required*

Company: Lorian Health
Location: Riverside
Posted on: January 12, 2021

Job Description:

$18-20 per hour. Intake incentive offered. 100% company provided health, vision, and dental.:Job Description:INTAKE COORDINATOR:Job Summary:* The Intake Coordinator manages and oversees all department functions in reception and intake of new Medicare and Non-Medicare referrals, as well as all other activities related to patient care such as lab results, placing Clinical orders, hospital holds, etc.Responsibilities:* Manages and oversees patient referrals.* Process Initial Home Health Order to ensure patient receives care within 48 hours.* Coordinates and oversees department functions, duties, and activities for Intake of new referrals.* Acts as a liaison between LORIAN and referral sources to ensure smooth processing of referrals* Ensures that all relevant patient information is obtained in an accurate and timely manner, and is entered into HomeCare HomeBase system, in order to meet MEDICARE requirements or other insurances, when patients are referred to LORIAN by referral sources.* Regularly collaborate with the Sales and Clinical management team in reviewing new referrals and determining the appropriateness of any given referral for the agency.* Provides all relevant patient information (i.e. patient personal demographic, history and physical, current medications, physician's orders, Face to Face (F2F), surgical reports, etc.) obtained upon referral to the Medical Records Department for scanning into patient charts.* Identify, assign and schedule the required Start of Care clinical staff to each patient admitted by LORIAN.* Assists in patient concerns and immediate needs of the patient and delegates to clinical staff as necessary.* May perform other duties as assigned by management staff.* Knowledge of Lorian policies and procedures.Required Education and Experience:* High School education* One (1) to Two (2) years of experience in health care, home health preferred.* Must have professional and customer-service-driven phone skills* Communicates effectively with all customers internal and external in a constructive, goal oriented, and professional manner.* Ability to be flexible, to follow verbal and written instructions, and to work in a team environment.* Strong knowledge of Microsoft Office Systems (i.e. Word, Excel, PowerPoint, etc.) and computerized systems in general required.* Proficient in completing routine paperwork, multi-tasking, and providing appropriate follow-up as needed.Additional Qualifications:* Must know health care terminology.* Outstanding interpersonal relationship building.* Strong organizational, interpersonal, and communication skills (both written and verbal)* Working knowledge of Microsoft Office Systems ( e.g. Word, Excel, PowerPoint, etc.)* Ability to exercise independent judgment.* Maintains confidential patient information in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state laws.Physical Requirements:* Ability to sit at desk for long periods of time.* Ability to use a phone either by handset or by headset for long periods of time.* Ability to deal effectively with high levels of stress.Work Environment:* Office environment.Equipment Used:* Standard office equipment such as computer, phone, fax, and copier.The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Keywords: Lorian Health, Riverside , Intake Coordinator *Home Health Intake Experience Required*, Healthcare , Riverside, California

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