Medical Assistant Front/Back Office
Company: UNICARE COMMUNITY HEALTH CENTER, INC.
Posted on: June 25, 2022
Medical Assistant works under the Clinic Manager to assist with
maintaining efficient patient flow and quality care during clinic
hours. The Medical Assistant works as part of a health care team
including physicians, NP/PA's, patient services representatives,
medical records, health educators and social workers to provide
comprehensive care in a non-judgmental manner. Unicare Community
Health Centers is a federally qualified health center providing
comprehensive patient-centered primary care services including
medical, dental, substance abuse treatment, mental health and
outreach services to low income, multiethnic, uninsured and
The following reflects management's definition of essential
functions for this job but does not restrict the tasks that may be
assigned. Management may assign or reassign duties and
responsibilities to this job at any time with reasonable
Provide back up support for the medical assistant team, which
includes all functions of a medical assistant.
Assist with intake, financial screening, and set-up for patient
Assist with the training of medical and lab assistants, and
volunteer staff on health education, and laboratory. Assist in
providing on-going supervision to same staff.
Assist as needed including medication refill requests, specialty
and procedure referrals, pre and post clinic chart review.
Review charts, lab test results, and encounter forms for
completeness and to assess follow-up as needed.
Work with Manager to oversee dispensary logs and storage to
maintain quality assurance.
Coordinate the inventory, ordering and supply stock maintenance of
Provide sick/vacation leave backup for other medical
Assists with daily and monthly quality assurance reviews including
emergency kit check off.
Record and maintain the refrigerator and freezer temperature
Order VFC vaccines
As directed by the Clinic Manager, performs other related and/or
necessary tasks to achieve organizational and programmatic goals
Monday - Friday: Starting time varying between 8:00am - 9:00am and
ending time between 5:00pm - 6:00pm.
Required to work occasional Saturdays, as needed.
May travel to all Unicare Community Health Center clinics to work
or attend meetings as needed.
Adhere to dress code, appearance is neat and
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all
Report to work on time and as scheduled as attendance and
punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and
Represent the organization in a positive and professional manner at
Comply with all organizational policies and standards regarding
Communicate the mission, ethics and goals of the
Must have excellent written and oral skills, strong organizational,
problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability
to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications, Education & Experience:
College education, high school diploma, or equivalent.
Completion of medical assistant training program required.
Phlebotomy certification a plus.
Minimum of three-year experience in an outpatient medical clinic or
hospital, medical office setting.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic
Possess personal qualities of integrity, credibility, and
commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous,
fast-moving environment, while also driving toward clarity and
solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they
relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation and valid CA driver-s license and
an insurable DMV record.
Must be self-directed and work productively with minimal
Ability to work effectively as a member of an interdisciplinary
Demonstrated proficiency in using Microsoft applications such as
Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the
clients of the clinic.
Demonstrate knowledge of the principals of growth and development
over the life span and possess the ability to interpret information
relative to the patients age related needs.
Bilingual English/Spanish required.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist , hand, and finger dexterity to perform fine motor
Position requires light to moderate work with 25 lb. maximum weight
to lift and
Full range of body motion requires twisting body, pushing, pulling,
reaching, bending, stooping, and handling objects with hands and/or
fingers, listening, talking, and/or hearing, and seeing.
Keywords: UNICARE COMMUNITY HEALTH CENTER, INC., Riverside , Medical Assistant Front/Back Office, Healthcare , Riverside, California
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