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Host/Hostess

Company: The Mission Inn Hotel and Spa
Location: Riverside
Posted on: September 21, 2022

Job Description:

*The Riverside Mission Inn is looking for reliable, friendly, and engaging individuals to join our team! **Part-Time and Full-Time Host/Hostesses openings are available. *Our host/hostess is the first to engage with our guests upon arrival and will help to set the tone for a positive dining experience. The Host/Hostess supports the front of house activities of the restaurant to ensure smooth operations for the waitstaff and guests.*ESSENTIAL DUTIES AND RESPONSIBILITIES ** Arrive as scheduled and on-time to each shift.* Greets guests upon arrival with a welcoming demeanor.* Enters and updates reservations in Open Table.* Escorts guests to their table and provide clean menus.* Ensures server seating areas are evenly/equitably seated.* Maintains open lines of communication with staff as needed to support a positive experience.* Keeps the podium and surrounding guest waiting areas clean and orderly.* Keeps all menus in good repair and alerts management when replacements are needed.* Responds to guest inquiries to the best of their ability or assists in locating appropriate staff.* Assists in guest service as needed.* Other duties may be assigned as needed to meet business demand.*EXPERIENCE & QUALIFICATIONS ** Over age 18 with high school diploma or general education degree (GED).* One to three months related experience and/or training is preferred. This may include host/hostess experience, customer service, cashier, or front office experience.* Basic computer skills required.* Must have a valid Riverside County Food Handler's Card, or the ability to obtain one before start of employment.* Experience with restaurant seating charts, seating guests in a rotation fashion and managing reservations in "Open Table" is highly beneficial.*THE IDEAL CANDIDATE ---** Must be reliable and have an open and flexible schedule with the ability and willingness to work on days, evenings, weekends, holidays, and special events as scheduled.* Will be comfortable greeting guests, making eye contact, and speaking effectively before groups of customers or employees.* Will have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.* Will frequently apply common sense understanding to interpret and successfully execute instructions furnished in written, oral, or diagram form.* Will regularly use good judgement to quickly assess situations and understand how to adjust or involve management.*PHYSICAL DEMANDS ** Continuously required to stand; and walk.* Continuously lift and/or move up to 10 pounds.* Must be able to use hands and arms to navigate a digital touch screen, handle, or grasp items, and reach with hands and arms.* Must be able to speak, hear in semi-loud environments, listen, and follow verbal and/or written instructions.* Must be able to comply with health & safety protocols.Job Types: Full-time, Part-timePay: $16.00 - $17.00 per hourPhysical setting:* Casual dining restaurant* Fine dining restaurantShift:* Day shift* Night shiftWeekly day range:* Weekend availabilityCOVID-19 considerations:Employees are required to follow state, local, or management health & safety expectations to ensure the health & wellness of our team and clientele.Education:* High school or equivalent (Required)Experience:* guest seating: 1 year (Preferred)* Open Table reservation management: 1 year (Preferred)Shift availability:* Day Shift (Preferred)* Night Shift (Preferred)Work Location: One location

Keywords: The Mission Inn Hotel and Spa, Riverside , Host/Hostess, Hospitality & Tourism , Riverside, California

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