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CRC Licensed Customer Service Representative II

Company: VirtualVocations
Location: Riverside
Posted on: September 13, 2023

Job Description:

A company is looking for a Cust Svc Rep II, CRC.
Key Responsibilities:

Provide exceptional customer service by managing and responding promptly to inbound customer calls
Identify and interpret customer needs, implement resolutions, make recommendations, and cross-sell
Retain policyholders by addressing inquiries, negotiating, and reviewing customer issues

Required Qualifications:

Minimum of 6 months customer service experience or 2 years of related work experience
Associates degree preferred
Ability to review and organize written data from various sources
Active P&C insurance license, valid in the state of residence
Ability to obtain non-resident P&C license for other states based on call types handled

Keywords: VirtualVocations, Riverside , CRC Licensed Customer Service Representative II, Hospitality & Tourism , Riverside, California

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