Barista - PT
Company: Barnes and Noble
Posted on: September 16, 2023
**Barista - PT****Location**CA - Riverside - Galleria at Tyler -
2083 **Classification**Part-Time **Job Summary**Barnes & Noble has
a special place in the community, and this holds true whether you
shop in our bookstores or in our Cafes. Baristas make the
experience special by welcoming each guest and creating the perfect
handcrafted beverages. They are also the first to try and
experiment with new roasts and blends. A barista is the first step
to a wonderful career, and we have plenty of opportunities for you
to grow with us. If you enjoy sharing your love for coffee, then
this could be the perfect position for you. As a barista, you
provide first class service to our customers with every drink you
create and every cookie you bake, ensuring their experience is your
top priority. You make the customer experience pleasurable and
provide the perfect complement to any book. Your passion for
coffee, creating inspiring drinks and your knowledge of the Cafe
ensures that customers are delighted by the handcrafted beverages
you serve and look forward to coming into the Cafe again and again.
**What You Do** Deliver the perfect beverage that exceeds customer
expectations with your ability to engage, build rapport, listen,
and provide friendly, fast service as you go through a tailored
order creating approach. Make relevant beverage and food
recommendations ensuring an engaging experience with the customers
that connects them with the right products to meet their needs.
Ensure that the Cafe is welcoming to all customers by having a
stocked bake case and neatly displayed merchandise. Take pride in
the Cafe and place a priority on ensuring a clean and tidy
environment knowing that cleanliness encompasses all aspects of the
customer experience. Execute all operational standards correctly,
in a timely manner and in accordance with the cafe standards,
safety and health codes. Protect company assets by adhering to all
processes and working efficiently to control waste and shrink.
Recognize and offer to help both customers and employees with
urgency and care. Work in the Cafe which requires physical activity
(i.e., prolonged standing, repetitive bending, lifting, climbing,
operating espresso machines), and sales floor when needed.
**Knowledge & Experience** Passionate about the products we serve.
Positive and can-do attitude. Enjoy working with people. Listen to
people and enjoy solving problems. Make correct recommendations for
handcrafted beverages and food items that satisfy the customer.
Well-organized, efficient, and able to multi-task. Can clearly and
respectfully communicate and express oneself. Expected Behaviors
Treat customers as the first priority at all times. Take initiative
and consistently grow and expands cafe knowledge. Enjoy making
recommendations and engaging with others. Exhibit and demonstrate
initiative. Support company goals and initiatives and is a team
player. Show respect and kindness to fellow employees and
customers. Accept responsibility and execute all assignments
correctly and with care. Accept coaching and feedback from others
openly. Flexible and can adapt to an ever-changing environment.
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Keywords: Barnes and Noble, Riverside , Barista - PT, Hospitality & Tourism , Riverside, California
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