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Senior Manager, Residential Dining

Company: University of California - Riverside
Location: Riverside
Posted on: February 11, 2024

Job Description:

Senior Manager, Residential Dining

Job Number
Full/Part Time

Full Time
8AM - 5PM
$64,300 - $114,300

Position Information

UC Riverside's Dining and Hospitality Services is recruiting for the Senior Manager, Residential Dining. Under the general direction from the Director of Residential Dining, the Senior Manager will plan, organize, manage, and direct the total day-to-day activities, work schedules, customer service, and maintenance functions for a residential all you care to eat restaurant, the Lo2Go mobile ordering platform, and the Late night Food operations out of the Market at Glen Mor. This position participates in the planning, development, preparation, and management of unit budgets to ensure fiscal controls. The Senior Manager selects, trains, supervises, and evaluates performance of assigned staff. The position oversees ordering, receiving, storage, and issuing of all assigned products. The Senior Manager ensures food quality, assists in the development of innovative menus, and ensures a high level of guest satisfaction. Provides operational oversight, guidance, and support to the management team and supervisors.

The full salary range for the Senior Manager, Residential Dining is $64,300.00 - $114,300.00 annually. However, the expected pay scale for this position is up to $89,300.00 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Education Requirements


Bachelor's degree in related area and/or equivalent experience/training.



Valid driver's license and clean driving record.



Must successfully obtain ServSafe certification with a minimum score of 75 within six (6) months of appointment begin date.



8 - 13 years of related experience.

Experience within a customer service oriented environment, including responding to and meeting/exceeding the needs of customers in a high volume, continuous public contact setting.

Demonstrated food service management experience in a University and/or College environment and a knowledge of campus policies and procedures.

Experience working and managing in a unionized environment and general knowledge of labor relations policies and principles.

Experience in a supervisory role responsible for hiring, training, evaluating, directing, disciplining, and complaint resolution, as well as directing, organizing, and prioritizing personal workload and the workload of others to meet required deadlines and departmental objectives.

Experience with preparation and management of operational budgets, related financial analysis, inventory analysis, inventory controls, and labor analysis.

Supervisory experience, preferably in food service industry.

Experience in planning, organizing, and coordinating the work of others to accomplish daily goals in multiple locations.

Special Conditions

Special Condition

Successfully pass criminal background check.

Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles.

Occasional travel for university related business meetings, conferences and/or professional development.

Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours)


Travel Outside of Normal Business Hours

Minimum Requirements
Intermediate computer application skills to include food service applications for point of sale and inventory control software.
Strong decision making and reasoning skills, and ability to develop original ideas to solve problems, and conduct operations analysis and quality control analysis.
Strong and effective interpersonal and work leadership skills to provide guidance to all levels of personnel.
Strong verbal and written communication skills in the English language, including active listening, dynamic flexibility, and critical thinking, and ability to multi-task and ensure effective time management.
Strong knowledge in food service and sanitation regulations.
Strong and effective communication skills in a private or group setting. Ability to communicate with tact and diplomacy while ensuring message is conveyed.
Knowledge of food trends, creation of menus, and creation of Limited Time Offerings.
Skill in creating spreadsheets and reports using Word, Excel, or other software applications.
Skill in adding, subtracting, multiplying and dividing whole numbers, fractions, and decimals, computing ratios, rates and percentages.
Skill in understanding and interpreting the department's policies and procedures.

Preferred Qualifications
Skill in communicating orally and in written format in Spanish.

Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

    The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

    For information about our generous employee benefits package, visit: Employee Benefits Overview

    Job Description Details

    View complete Job Description for this position

Keywords: University of California - Riverside, Riverside , Senior Manager, Residential Dining, Hospitality & Tourism , Riverside, California

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