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Senior Human Resources Generalist

Company: 20/20 Plumbing and Heating Inc.
Location: Riverside
Posted on: January 15, 2022

Job Description:

General Responsibility:
The Senior HR Generalist is both a strategic and hands-on role that provides Human Resources support. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
Significant Duties:
- Serve as a resource on human resources issues, effectively communicates company policies and procedures to all staff and field employees.
Acts as liaison between employee and management to answer questions or concerns regarding company policies, practices and regulations.
Oversees the extended leave or interactive process with associates and work in conjunction with other units who support accommodations related to returns from leave. Oversees and handles complex leave of absence issues.
Develop training material for training sessions on subject matter topics, such as superintendent training, rest meal break, I-9.
Responds to questions and concerns and channels the appropriate resource.
Maintains accurate records and reporting of employee leaves in full legal compliance.
Collect and analyze human resources data, and make recommendations for changes to management.
Oversees and provides total leave of absence claim management - from first notice and intake to closure - for the company statewide.
Obtains and reviews updated medical evidence of reason for leave upon receipt for assigned claims.
Reviews guidelines for eligibility resulting in accurate eligibility decisions. Will handle more complex leave cases requiring use of sound judgement, based on knowledge, skills, and prior experience.
Develops, generates, and presents reports to analyze leave data and trends including current leaves, returns from leaves, and intermittent leave implications (pay, benefits, return to work, etc.).
Manage integration of leaves (i.e. Workman's compensation with FMLA) and integration with other functions (benefits during LOA, payroll, etc.).
Maintains compliance with federal, state and local employment and benefits laws and regulations.
Responsible for running evaluation reports, and communing with all levels of management on tracking of performance evaluation due date
Draft all staff offer letters and agreements, according to positions benefits structures.
Process all staff changes, ie. Change in title, promotions, including benefits changes as needed, salary changes.
Responsible for communicating with Department heads on onboarding process.
Investigate and resolve employee relations issues and help foster an effective, productive, progressive and positive manager/employee "Winning Team" environment.
Manage vendor relationships to ensure timely, accurate, and compliant administration of assigned benefit programs (e.g. life and disability insurance carriers).
Manage all logistics related to the annual Open Enrollment process.
Assist with questions related to health and welfare benefits, including aiding employees in enrolling in their benefits during annual open enrollment period or during a life event change (e.g. new hire, birth of child).
Oversee DocuSign, ensure that Departments template are updated as needed.
Believes in and champions 20/20's core values and inspires others to do the same.
- Other Duties as assigned

Requirements/Qualifications Bachelor's degree in Business, Human Resources Management, or Psychology.
5+ years HR experience, including employee relations, performance management, leave of absence, and benefits administration.
Ability to read, write, and speak in Spanish is preferred, not required.
Working understanding of state and federal employment laws, including FMLA, CFRA, PDL, and ADA
Computer proficient with HRIS experience
Advanced Excel skills are required, as are skills with all Microsoft Office programs.
- Ability to respond effectively to sensitive questions and complaints

Ability to be discreet and maintain confidentiality
Must be able to use critical thinking to effectively solve human resource issues
Attention to detail and problem-solving skills
Strong interpersonal skills with ability to communicate complex information in a straightforward, understandable manner
Discreet in handling confidential/sensitive information
Strong organizational skills and ability to prioritize
Self-motivated and follows direction of supervisors, but also able to work without constant direct supervision
Excellent verbal/ written communications skills
Ability to read, analyze, and interpret complex content and documents.
Physical Requirements:
The position of Senior HR Generalist requires that you are able to lift objects that weight up to 25 pounds, squat, kneel, twist, bend, and work above head and below waist. Ability to sit long periods, stand, walk, climb stairs and use of hands, fingers, wrists, and arms. May occasionally travel to jobsites for a walkthrough, and would require the ability to walk on uneven unclean terrain for several hours.

Job Requirements:
Promote employee benefits through various employee events
Conduct employee orientation and employee exit interview
Administer company employee benefits and compensation programs
Reporting employee orientation, development, and training employee relations compensation and benefits
Assist with employee relations issues including employee discipline
Counseling employees through employee relations issues
Foster employee relations by resolving employee personnel issues
Conduct employee terminations and employee exit interviews
Administrating employee benefits and payroll
Investigate employee complaints related to employee relations issues
Support the administration of employee benefits, worker's compensation and employee relations
Assist with employee relations issues
Affecting employee benefits or claims
Redirect employee questions regarding benefits
Assist in employee relations issues
Respond to employee relations issues
Resolve complex employee relations issues
Provide support with employee relations
Managing employee records, compensation and benefits
Presenting new employee orientation programs

Keywords: 20/20 Plumbing and Heating Inc., Riverside , Senior Human Resources Generalist, Human Resources , Riverside, California

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