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Human Resources Generalist

Company: Neighborhood Healthcare
Location: Riverside
Posted on: January 15, 2022

Job Description:

Neighborhood's Human Resources Generalists are the "glue" that help connect Neighborhood's employees, managers, and HR Team together. This is a dynamic position and requires a great deal of agility in being able to partner with leadership on strategic discussions and then focus in on the administrative and transactional tasks that need to occur in order to implement those discussions. This role requires a great deal of partnership and relationship building in order to be successful.

About Neighborhood:
Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters.

At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 350k medical, dental, and behavioral health visits from more than 77k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

Essential Duties/Responsibilities:
Employee Relations -Serve as the first point of contact for employee relations issues and ensure that HR leadership is involved in all warranted issues. Attend local unemployment claim hearings, lead and conduct HR investigations (i.e. discrimination, harassment, wage and hour discrepancies, etc.). Ensure consistency of disciplinary documentation prior to delivery.
Performance Management -Assist management with the timely completion of annual performance evaluations. Initiate 360 feedback survey results for Providers. Gather 360 feedback results, productivity, clinical measures, and ranking statistics to send to Clinical Team Leaders. Generate and analyze reports to ensure submittal by established deadline.
Onboarding/ Offboarding- Conduct New Hire Orientations and Exit Interviews. Report and address any critical information obtained during the exit interview as well as any observed trends with HR leadership and Site leaders.
Recruiting- Partner with Talent team to coordinate new hire paperwork, I-9 verification, and new hire orientations.
HRIS- Process employee status changes in HRIS, including site transfers, promotions, compensation changes. Collaborate with payroll. Serve as the local HRIS expert and assist in training new and current employees on UKG.
Worker's Compensation- Complete all facets of the workers comp claim process to include communication with insurance carrier and employee. Maintain OSHA 300 log and work closely with HR leadership and Safety department to identify injury trends.
Reasonable Accommodation- Oversee interactive process and ensure legal compliance with accommodation requests. Partner with Benefits team on leave of absence requests that overlap with ADA and/or Workers Compensation.
Compensation- Partner with Compensation team to analyze and address pay discrepancies. This includes reviewing merit increases and bonus recommendations, new hires and internal equity concerns, and wage adjustments.
Benefit Administration- Act as the local liaison between employees and our Benefits team serving as a resource to answer all benefit- related questions. Host Open Enrollment meetings and assist employees with benefits enrollment.
Compliance- Ensure compliance with Neighborhood policies, EEO, FLSA, Federal and State Laws.
Event Coordinating & Employee Recognition- Assist and participate in planning employee appreciation events, such as holiday parties, staff meetings and annual picnic.
Communication- Communicate personnel changes via employee memos. This includes but is not limited to: Promotions, restructuring, and the exit of employees.
Safety- Help coordinate safety initiatives with Site Leaders and Safety team to identify injury trends and assist in future prevention.
Training & Development- Partner with L&D team to conduct various HR trainings and coaching sessions with management and staff on any of the above mentioned subject areas.
Other duties as assigned

Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes.
Comply with all regulations regarding corporate integrity and security obligations. Report all behaviors and/or activities that are unethical, fraudulent, or unlawful.



HR Certification, PHR or equivalent preferred.
B.A./B.S. required.


Minimum 3 years of experience in human resources as a HR generalist.


HRIS knowledge preferred.
Knowledge of employment and wage and hour laws, workers compensation, and benefits administration preferred.
Effective written and verbal communication, interpersonal, and customer service skills.
Strong MS Office (Word, Excel, Power Point & Outlook) required.
Detail oriented with excellent customer service skills.
Must be able to multi-task and prioritize.
Organizational and planning skills with ability to analyze, prioritize, and meet deadlines.
Able to work independently as well as part of a team and maintain confidentiality.

Candidate must be fully vaccinated against the Covid19 virus and demonstrate proof of that vaccine upon hire, unless the employee is approved for a disability or religious accommodation.

Keywords: Neighborhood Healthcare, Riverside , Human Resources Generalist, Human Resources , Riverside, California

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