Sr Field Service Technician
Company: Orion Talent
Posted on: January 17, 2023
Position Details: Senior Field Service Technician
Title: Sr Field Service Technician
Location: Riverside, East LA Region of CA
Shift or Travel: Typically, day shift and must be flexible for
travel within designated region.
Compensation: Base compensation begins at $70K - $80K depending on
experience and qualifications along with OT and performance bonus,
company vehicle (Jeep Cherokee or Silverado pick-up) for all
regional travel, company cell phone, test equipment, and annual
Benefits: Company offers its employees a comprehensive and very
diverse benefits packaging, which includes several options for
Health / Dental / Vision insurance, company-matched 401K,
life/short/long-term disability insurance offerings, educational
assistance, paid holiday/sick leave/vacation, performance bonus
potential, and employee stock options.
Vaccine Requirement: Not required but encouraged
The FSO (Field Service Organization) is responsible for supporting
the implementation and maintenance of highly technical
communications systems at customer locations. Job tasks include but
are not limited to: Computers, Servers, and Network equipment both
internally and externally to company. Department works with System
manager, Engineer, Sales team, Project managers, System
Technologists and service partners to accomplish the assigned
tasks. As a whole, the department is on call approximately 75% of
the time to cover public safety customers. Scope of primary
responsibilities include: Maintenance and management of highly
technical company communications systems. Focus on maintaining
optimal performance levels across an integrated system while taking
a pro-active approach to address and mitigate system level alarms
and malfunctions. Manages system availability through routine
system maintenance, performance monitoring and System wide
Preventative Maintenance within the virtual space. Candidates must
be familiar with working on virtual machines (i.e., software
configuration, routing networks, firewalls, security patching,
--- Experience as a Communications System Technician
--- Experience with wired/wireless communication systems,
networking equipment, IT networks and subscriber equipment.
--- Must be able to successfully pass and maintain the ability to
pass background checks and obtain security clearances as well
as possess and maintain a clean driving record. y
--- Ability to be on-call 24/7/365
--- Must have very strong knowledge of wired/wireless
communications systems, such as local area networks (LAN) and
area networks (WAN)
--- Must have knowledge in standard telephony and dedicated data
circuits, as well as knowledge of packet switching techniques
--- Must be highly computer literate with proficiency in MS Word,
Excel, Outlook, and Access
--- Must have strong self-management skills and "people" skills to
work closely with company's customers and subcontractor partner
community, as well as company Sales, Engineering, Project
Management, and customer service teams.
--- Must be self-motivated and self-managed to perform the required
duties at a distance from direct supervision.
--- Must be able to solve customer problems quickly during
--- Knowledge of configuration and testing of channel banks,
routers, hubs, and switches
--- Ability to develop and present technical training.
--- Provides guidance in integrating new tools solutions into the
operations of the team.
--- Experience in the configuration and testing of company two-way
radio and subscriber products.
--- FCC license and industry certifications such as ETA are a
Keywords: Orion Talent, Riverside , Sr Field Service Technician, IT / Software / Systems , Riverside, California
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