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Helpdesk Technician

Company: Robert Half Technology
Location: Riverside
Posted on: October 12, 2019

Job Description:

Robert Half Technology is seeking Helpdesk Technicians for an industry-leading company in Riverside, CA. Helpdesk Technician responsibilities include handling incoming calls, creating and resolving tickets, assisting users with basic technology troubleshooting, and escalating service requests as needed. If you meet the below listed qualifications and are interested in being considered for this Helpdesk Technician position, please send your updated resume to Emily.Hess@rht.com or click Apply Now.Robert Half Technology Helpdesk Technician candidates should be able to meet the following requirements: 2+ years recent Helpdesk experience or other IT Support experience Experience with ticketing systems and meeting Service Level Agreements Desire to work in a fast-paced environment Knowledge of Windows and/or Mac OS troubleshooting Experience utilizing Active Directory for password resets Comfortable troubleshooting basic software and hardware issues Ability to support enterprise environments of 1000+ users and handle 20+ incoming calls/day If you would like to be considered for this Helpdesk Technician job in Riverside, CA, please send your updated resume to Emily.Hess@rht.com or click Apply Now! - provided by Dice

Keywords: Robert Half Technology, Riverside , Helpdesk Technician, IT / Software / Systems , Riverside, California

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