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Debt Evaluation Specialist

Company: MVision Management
Location: Riverside
Posted on: January 12, 2021

Job Description:

At MVision Management, we pride ourselves on not just our success, but the success of our customers. Our mission is to help our customers become debt-free. Through our certified debt consolidation programs, we have been able to help hundreds of thousands of customers by negotiating with creditors on their behalf to reach more favorable terms.The Debt Evaluation Specialist is an integral role in our company. Our Debt Evaluation Specialists meet with customers either in their homes, at the office, or at a neutral area where the customer feels safe and open to speak about their finances and debt. Debt Evaluation Specialists assess customers' debt and identify and explain which of our debt-relief plans would best suit their needs to get them out of debt quicker.Responsibilities of the Debt Evaluation Specialist:* Meet with customers in-person to assess current financial obligations and debt.* Analyze customers' debt obligations and recommend debt-relief plans that would suit customers' individual needs.* Advise customers on the best strategies and work with them to identify expected results.* Work with management to negotiate solutions with creditors on outstanding consumer debt.* Follow-up with customers after the debt solution plan has been implemented to inform them on the next steps.* Maintaining strict confidentiality at all times as the Debt Evaluation Specialist will handle sensitive information.* Be empathic with customers, providing a human touch to all customer interactions.In addition to the above responsibilities, remaining up to date with our program offerings, legal requirements, financial trends, and economic trends that can affect industry interest rates is necessary. We provide ongoing training to ensure we are remaining current and offering the best possible solutions to our customers. Participating in training will be mandatory. Training is delivered through lectures, online presentations, slideshows, and interactive workshops both online and in-person.Job Requirements:Qualifications of the Debt Evaluation Specialist:* Minimum 1-2 years working with customers in-person.* Working knowledge of interest rates and payment schedules, i.e. with credit cards, mortgages, and other loans is strongly preferred.* Experience in the financial industry is a plus.* Education or training in finance, budget management, economics, or related field is preferred.Debt Evaluation Specialist Benefits:* Competitive compensation package, including a bonus structure for higher income potential.* Many of our Debt Evaluation Specialists feel that hearing customers' success stories is a personal benefit.* Fun office environment. Dealing with consumer debt is a sensitive and serious subject, so we try to keep the office atmosphere light and fun, including free lunches and staff outings.For consideration for the Debt Evaluation Specialist position, submit a copy of your resume.

Keywords: MVision Management, Riverside , Debt Evaluation Specialist, Other , Riverside, California

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