Service Department Cashier
Company: Oremor Automotive Group
Posted on: May 3, 2021
Department Cashier courteously and
efficiently manages all service and repair transactions for our
valued customers. He or she receives and processes payments for
services rendered or parts and materials purchased, explains
vehicle service recommendations to customers, and completes
estimates and invoices. The Service
Department Cashier uses the
appropriate software programs to record payment amounts and repair
orders and to manage customer data, such as service history, parts
purchased, and contact information. He or she may need to calculate
materials charges, repair charges, and taxes and must understand
various types of warranties.
The ideal candidate has a high school diploma or GED
and previous retail and/or customer service experience that
includes money-handling and point-of-sale (POS) system experience.
Automotive dealership experience preferred. He or she must have a
pleasant and courteous personality, strong administrative and
organizational skills, good computer and internet skills, and an
excellent customer service focus.
addition to competitive pay, we offer our employees:
Health, Dental, Vision, Life, 401K, Health & Wellness
Program, community involvement and company paid vacation and
responsibility and accountability for his or her money
questions and issues with the appropriate department
customer concerns and issues or escalates them as
with clerical/office tasks, such as scheduling appointments,
maintaining records, sending bills, answering phones, ordering
that all customer contact information is up-to-date and
- Follows all safety and security procedures.
confidentiality of company and customer information at all
repair order which includes calculating the material (or shop
supplies) charges applicable for each repair order, accurately
calculate the total retail price for parts, fluids, material, or
shop supplies, labor and taxes.
the total retail charges from the customer in cash, check or
authorized charge account.
the customer with the proper change and/or receipts.
documents charges purchases according to the company's
and enter the warranty charges applicable.
all repair orders and parts invoices closed during the business day
to the business office daily.
the effective labor rate control forms as directed by
the keys associated with completed repair orders, return customer's
keys to them when their bills are paid and direct customers where
they may find their vehicle.
repair orders as directed by service department
service department telephone calls to the people requested and best
suited to take the call and take written messages when the needed
personnel are not available.
other duties as assigned.
- 1 +
years' experience preferred.
Dealership experience a PLUS!
or hospitality industries experience a PLUS!
retail and/or customer service experience
(cash register) and credit or debit card processing
math skills and the ability to handle financial transactions
rapidly and accurately in a fast-paced environment.
of automotive servicing or repair highly desired.
attitude and friendly demeanor.
communication, customer service, and problem-solving skills,
including the ability to maintain composure under
organization skills, able to multi-task, and can manage time to
meet frequently changing deadlines in a fast-paced
trustworthy and security conscious.
computer and Microsoft Office skills.
in your ability to be successful.
appearance and work ethic.
to work well in a process driven environment.
Keywords: Oremor Automotive Group, Riverside , Service Department Cashier, Other , Riverside, California
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