When you join the Swift Team, you have a powerful force behind
you. One that always has your back. We're one of the biggest fleets
on the road and we make our presence known, with more than 16,000
trucks, 60,000 trailers, and 16,000 company drivers.
Are you willing to take personal accountability, problem solve,
grow and help others to do the same? Then join a team that believes
in everyone giving their best, honesty and mutual respect always
and a passion for continual learning.
Primary Purpose and Essential Functions: Lead multiple on-site
locations; responsible for the oversight of all fleet and planning
operations. Direct operations personnel within the Intermodal
framework to ensure optimal productivity. Responsible for
implementation and adherence of Intermodal processes/procedures to
maximize efficiencies and reach desired outcomes.
+ Oversee all operations at all assigned on-site locations;
direct the fleet, planning, driver leader and customer service
functions. Lead driver leaders in addressing planning issues. Align
scheduling procedures to provide adequate shift coverage. Partner
with Shop leadership to direct shop operations, providing insight
and recommendations as business needs drive operation changes.
Ensure appropriate procedures are in place and adhered to, relating
to the security of the on-site location.
+ Develop positive and solid relationships with assigned
customer and internal company personnel through effective and
professional communication; work with all internal departments to
ensure sound resolution of customer and company issues. Maintain an
understanding of and demonstrate customer service processes within
leadership teams to ensure alignment of customer expectations and
+ Serve as an on-site daily extension of sales to expand
business revenue by exploring all dedicated, rail and logistics
opportunities with customers.
+ FLEET AND DRIVER LEADER RESPONSIBILITIES:
+ Responsible for driving, monitoring and evaluating driver
leader and fleet performance, ensuring optimum productivity and
profitability of the fleet. Responsible for Profit & Loss (P&L)
of assigned fleets; monitor all costs, asset utilization, driver
compliance and billing processes. Ensure appropriate reporting
procedures are followed. Generate appropriate reports regarding
service, OS&D, accessorial, etcto assist in evaluating cost
factors associated with business.
+ Responsible for leadership activities; hire and train
personnel, work with driver leaders on mediating driver conflicts,
address and lead resolution of driver trainer/trainee and release
to solo status issues as well as all other driver related issues.
Direct and monitor personnel and driver performance; administer
disciplinary action to correct undesirable behaviors as necessary.
Conduct exit interviews.
+ PLANNING LEADER RESPONSIBILITIES:
+ Oversee a designated planning region while interacting with
internal department personnel to coordinate area fleet capacity;
lead operation of planning functions and ensure adherence to
Standard Operating Procedures (SOP). Ensure alignment of planning
in compliance with customer capacity and service commitments
through utilization of network balance data. Act as Network liaison
between internal department personnel.
+ Partner with network leaders to forecast planning region
market needs (daily, weekly, monthly); proactively review current
capacity to determine appropriate adjustments in order to provide
optimal planning opportunities. Coordinate network
needs/opportunities with corporate network team and identify
capacity repositioning opportunities; communicate necessary changes
to designated department personnel.
+ Align and prioritize customer shipments using Average Daily
Volume (ADV) and customer score in combination with available
Sales/Network input; determine customer priority, then direct and
execute planning accordingly.
+ Monitor outbound freight within designated planning center and
act as 'Service Champion' to identify service issues; manage
exceptions and collaborate with internal department personnel to
provide resolution and execute better service opportunities.
+ Monitor customers' container pools; coordinate day-to-day
container reposition moves in collaboration with designated
department personnel in order to maximize customer capacity.
+ Oversee training of decision support tools (i.e. MicroMap,
Critical pull,Cubes,SIS and Opti-Net).
+ Maintain a positive work atmosphere by acting and
communicating in a manner which facilitates the success of business
operations in order to meet company demands and expectations.
+ Skills: Ability to lead others, , ability to communicate well
with others, ability to transfer knowledge, above average writing
skills and organizational skills, professional appearance, ability
to take direction from managers and detail oriented, ability to
solve problems and work in high pressure situations. Knowledge of
the transportation industry preferred.
+ Education: Bachelors degree from Accredited University or
+ Experience Required: Minimum five (5) years combined
leadership and operations experience. Transportation experience