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Sales Store Manager

Company: WIRELESS WORLD LLC
Location: Riverside
Posted on: May 3, 2021

Job Description:

Job DetailsJob LocationIE Limonite - Riverside, CATravel PercentageNoneJob CategoryManagementDescriptionJob SummaryThe Sales Store Manager role is responsible for meeting both personal and location monthly sales goals of their respective location. This role also coordinates the safety and security of its employees and products, the hiring training and development of their team, and ensures location sales objectives are attained. As a Sprint Select authorized agent you run the elite team hired to connect customers to the people, places and things that matter most.Principal Duties and ResponsibilitiesTrains, coaches and develops sales staff on all aspects of sales for Experts Choice, including, but not limited to, products, promotions, and merchandise.Manages and motivates sales team on a daily basis to ensure Experts Choice sales are being met or exceeded.Provides effective performance feedback to all staff and sets timeframe for achievement.Consistently finds ways to increase employee and location productivity, DRIVES sales.Maintains appropriate level of staffing at location by recruiting, selecting, orienting and training new employees.Ensures availability of merchandise by maintaining inventory levels.Markets merchandise by adhering to advertising, sales promotion, and display plans.Secures merchandise and protects employees by adhering to security standards.Contributes to team effort by accomplishing related results as required.Handles scheduling of staff at location to ensure appropriate shift coverage.Handles all escalated customer service issues with professionalism.Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of Sprint's devices, accessories and service plans; maximizing Sprint-customer connections; saving our customers money; personalizing their experience; and protecting their investmentDelivers an outstanding store experience that improves customer loyalty and strengthens the brandAccurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the storeIdentifies the right solutions for customer billing, technical and/or account issuesComplies with and trains on all operational policies and proceduresOther duties as assigned.This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.Expected Areas of Competence (i.e. KSAs)Ability to create sales momentumHigh energy level and strong dependability.Proven ability to work well in a team environment and ability to lead by example.Excellent interpersonal skills.Demonstrates commitment to excellent customer service.Basic interview skills and enhanced staffing knowledge.Relevant history of high retail sales performanceEducation/ Experience RequirementsHigh School diploma, AA preferred2-3 years of experience in a retail sales environment preferredTravel RequirementsNone**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of employees so classified.

Keywords: WIRELESS WORLD LLC, Riverside , Sales Store Manager, Other , Riverside, California

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