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Human Resource Specialist

Company: City of Jurupa Valley
Location: Riverside
Posted on: May 3, 2021

Job Description:

THE POSITION:

The City of Jurupa Valley is seeking a human resources professional to join our team! The successful candidate will possess a commitment to public service and have the ability to exercise considerable judgment and discretion, maintain confidentiality, demonstrate excellent interpersonal skills, and possess high integrity and honesty while being committed to providing superior customer service to internal and external customers. The ability to communicate professionally using written and verbal communication skills is essential to the success of the role. Demonstrating a passion for customer service and collaboration, the Human Resources Specialist will establish strong relationships and build trust while managing sensitive and confidential information.
The ideal candidate will bring new ideas with the ability to interpret existing policies and practices and will also be flexible, resilient, creative, and grounded in human resources principles. The City of Jurupa Valley is looking for demonstrated success in managing and coordinating recruitments and benefits administration. The new Human Resources Specialist will be comfortable with technology and have a strong background in MS Office, specifically Excel, PowerPoint, and Publisher.
DEFINITION: Under general supervision, the Human Resources Specialist performs a variety of complex administrative and technical duties in support of the Citys human resource functions including recruitment, selection, classification, wage and salary administration, workers compensation, employer-employee relations, training, payroll, benefits administration and related functions; provide information and assistance to City employees and the general public regarding human resources activities, policies, and procedures; and perform a variety of administrative tasks in support of assigned area of responsibility.
DISTINGUISHING CHARACTERISCTICS: The Human Resources Specialist performs varied complex assignments related to recruitment and selection, benefits, data entry, training, compensation, and customer service. The Human Resources Specialist is distinguished from the Human Resources Analyst and Human Resources Manager jobs since it has lesser knowledge of professional human resources principles, laws, and lesser decision-making authority.
THE CITY: The City of Jurupa Valley was incorporated on July 1, 2011 by a group of passionate community volunteers. It is proud to be the 482nd City in California and the 28th City in Riverside County. The primary reason for incorporation was the strong desire for enhanced police services and local control over planning and zoning issues. The City covers a 44-square mile area encompassing the communities of Jurupa Hills, Mira Loma, Glen Avon, Pedley, Indian Hills, Belltown, Sunnyslope, Crestmore Heights, and Rubidoux. It borders San Bernardino County to the north, Riverside to the south and east, Eastvale and San Bernardino County to the west. Portions of the Santa Ana River traverse the southern portion of the City. Examples of Duties The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Other duties and responsibilities may be added, deleted or changed at any time at the discretion of management, either orally or in writing.
  1. Assist with the coordination of recruitment and selection activities including job announcement, application screening, testing, and interviews processes.
  2. Conduct reference checks, prepare conditional offers of employment and coordinate fingerprinting and pre-employment physicals appointments for new hires.
  3. Conduct new employee on-boarding, including benefits orientations. Provide advice to employees on health benefits programs, assist with forms, provide benefit plan options/plan comparisons, and cafeteria plan allowance information. Review and approve all health enrollment forms and supporting documentation.
  4. Determine benefit eligibility, assist employees with changes due to qualifying events such as divorce, marriage, child birth, change in hours, loss of other coverage.
  5. Determine eligibility for COBRA continuation coverage. Prepare and send letter advising employee of COBRA rights/responsibilities, applicable premiums, coverage dates, billing procedures; track for timely payment of carrier premiums and cancel COBRA if not paid timely.
  6. Review health carrier billing, resolve errors and discrepancies. Work closely with carriers, benefit broker, and payroll in correcting coverage issues.
  7. Track and determine eligibility under Health Care Reform/Affordable Care Act.
  8. Use carrier and other software systems to set up of health and retirement enrollments, entering employee demographic, job and salary information, and the deferred comp carrier site. Create reports from systems on a regular basis.
  9. Maintains and updates handbooks and ensures memos/policies are distributed and read by all employees.
  10. Administer loyalty oath, take employee ID photos/create ID badges, activate and assign badge access where needed. Reprint lost badges.
  11. Schedule employee exit meetings (resign, retirement, layoff, probationary terminations). Review and explain continuing benefits and/or end of coverage.
  12. Track employee performance evaluations and determine eligibility for merit step increases. Prepare and process personnel actions for merit step increases, promotions, appointments, resignations, layoffs, retirements, and special pay provisions.
  13. Plan and coordinate annual open enrollment and employee health fair.
  14. Coordinate and track city wide training programs including sexual harassment and other required training for management/supervisory and general personnel.
  15. Provide information to employees regarding FMLA, prepare and send correspondence regarding status/approval of FMLA.
  16. Answer wide variety of questions and provide assistance to fellow employees, retirees, applicants, other cities and the general public via telephone, email, and in person regarding application/recruitment status, benefit coverage/status, respond to salary and benefit surveys by other cities, respond to verifications of employment, advise applicants on open positions and how to navigate and apply on our website.
  17. Perform related duties as required.
Typical Qualifications

Education; Training; Experience:
A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school or G.E.D. equivalent and:

Two years of office administrative experience, preferably in human resources and in a government setting including familiarity with recruiting practices. A Bachelors degree with major course work in public or business administration, human resources, psychology or a related field is highly desired.
Licenses; Certificates; Special Requirements:
  • Possession of, or ability to obtain, a valid California Driver's License by time of appointment.
  • Ability to obtain a Human Resources Certification within 12 months of employment is required.
  • Bilingual/Spanish oral and written skills are highly desired.

Knowledge of:
  • Basic practices and techniques of public personnel administration, including recruitment, testing and selection programs.
  • Basic methods and practices of public personnel administration.
  • Federal, state and local laws and regulations applicable to assigned responsibilities; City personnel rules and policies.
  • Basic data gathering and analysis techniques; principles and practices of sound business communication.
  • Correct English usage, including spelling and grammar; standard business software, including word processing, spreadsheets and graphics; record keeping and filing practices and procedures.

Ability to:
  • Operate a computer using word processing and other business software; operate other standard office equipment.
  • Organize, set priorities and exercise judgment within areas of assigned responsibility.
  • Establish and maintain effective working relationships with those encountered in the course of the work.
  • Understand and follow written and oral instructions; communicate effectively orally and in writing.
  • Prepare clear, concise and accurate reports, correspondence and other written materials.
  • Exercise tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations.
  • Organize and maintain specialized files.
  • Interpret, explain and apply City personnel rules, policies and procedures and applicable local, state, and federal legislation.

PHYSICAL AND MENTAL DEMANDS: The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk, stand, and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands: While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with management, staff, customers, the public and others encountered in the course of work.

WORK ENVIRONMENT: Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may be required to travel to other locations and attend meetings. Employees interact with staff and/or public and private representatives in interpreting and enforcing policies and procedures, and in the conduct of the duties of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supplemental Information

Selection and Application Process:

Application materials will be screened in relation to the education and experience minimum requirements criteria and supplemental questions outlined in this job announcement. Those candidates who are determined to be the most highly qualified for the opportunity, as a result of a possible rated secondary screening evaluation process, will be invited to participate in the next step of the selection process which may be a panel interview.
Possession of the minimum qualifications does not ensure that an applicant will be invited to the next phase of the examination process which may include a written exercise and/or multiple interviews. The City reserves the right to invite only the most closely qualified applicants to participate and move forward in the recruitment process for this position. Successful candidates may be required to pass a comprehensive background investigation which includes reference check, live scan fingerprinting, and pre-employment examination. In compliance with the Immigration Reform and Control Act of 1986, all new employees must verify identity and entitlement to work in the United States by providing required original documentation. Resumes and Letters of Interest are encouraged and may be sent as attachments, but cannot substitute the City Application. Submit your online application at www.jurupavalley.org . EOE / ADA Applications must be received by the City of Jurupa Valley Division of Human Resources before 5:00 p.m. on the closing date stated on the job announcement. Emailed or facsimiled applications will not be accepted. Applications that are received after the closing dated and time, regardless of online postmark date, will not be considered. Incomplete or illegible application packets may result in disqualification. If the position is open until filled, apply immediately for optimal consideration as the recruitment may close without notice. A separate application must be submitted for each position of interest. If you have any questions, please contact the Division of Human Resources at: 951-332-6464 ext 251

Keywords: City of Jurupa Valley, Riverside , Human Resource Specialist, Other , Riverside, California

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