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Logistics Operations Team Lead

Company: Nestle
Location: Riverside
Posted on: June 6, 2021

Job Description:

Are you passionate about coffee? Do you care about sustainability and quality? At Nespresso we place people, coffee, and sustainable living at the heart of what we do, inspiring an engaging and meaningful place to work. We are currently searching for a Supervisor of 3rd party logistics. The primary focus of this position is leading the daily logistics operations team to attain desired results for inventory management, order-flow reverse logistics, incoming goods, and purchase orders management. This position is an active participant in 3PL NCE, monitoring KPIs, compliance, auditing, and internal customer service.

A Day in the Life:

+ Lead NCE at the 3PL national level, ensuring Daily, Weekly, and Monthly Operational Reviews are executed;

+ Facilitates NCE within the MDC, implementing Operational Reviews, KPIs, and Improvement projects

+ Develops and maintains annual 3PL Operations Master Plan

+ Ensures all monthly logistics KPIs are posted to HQ global KPI site

+ Leads team responsible for day-to-day order management

+ Resolves EDI error messages with 3PL, ASC, and Nespresso Support teams - all channels and stocks

+ Executes monthly destruction orders for Coffee, Machines, Accessories by channel (B2C, B2B, and Trade)

+ Creates stock transfers to after sales center as requested

+ Ensure order cancelation and adjustments are completed daily

+ Ensures past days open orders are addressed and closed by 3PL in a timely manner

+ Key point person for TQM for quality issues related to inventory, including blocking stock

+ Non-conforming receiving goods process owner, including issue resolution with 3PL/HQ

+ Daily Reconciliation of all 3PL and ACS Stock Locations

+ Leads Quarterly Stock Counts and Reconciliation

+ Leads bad goods improvement, reporting, and 3PL contract SLAs/KPIs for damages and lost stock

+ Logistics lead for SKU conversions

+ Leads After Sales Center logistics related activities and projects

+ Leads the Supply Chain Purchase Order process, creation, closure, and compliance

+ Review, update, implement, and sustain SOPs and Procedures for Operations and Stock Management

+ Participates in warehouse visits and tours for visitors (i.e. planning, lead when manager is unavailable, etc.)

+ Ensures after hours coverage as needed for order flow issues and during peak periods and month-end


+ BA/BS Degree required (Industrial Engineering, Finance, Supply Chain Management, Business Administration or equivalent preferred) OR equivalent work experience.

**Winning Experience:**

+ 5+ years of supply chain, manufacturing/distribution/warehouse operations, inventory control, or physical logistics experience, required

+ Experience leading a team preferred

+ Professional Experience in Logistics/EDI/Stock Reconciliation and dealing with 3rd Party Warehousing required

+ Evidence of successful process improvement leadership in operations and/or supply chain preferred

+ Strong working knowledge of Electronic Data Interchange and Warehouse Management Systems preferred

+ Preferably previous experiences in consumer goods industry and/or B2C, retail logistics

+ Up to 15% travel

**Benefits and Perks:**

+ Competitive pay

+ Annual bonus

+ Medical, dental, and vision plans

+ 401K savings match

+ Paid vacation time

+ Tuition reimbursement program

+ Referral bonus program

+ Recognition program with monetary rewards

+ Nestle corporate discounts

+ Free Machine and coffee allowance

EOE M/F/D/V Nestle is an Equal Opportunity Employer and is looking for diversity in candidates for employment. All candidates must apply online at Nestlejobs.com

Keywords: Nestle, Riverside , Logistics Operations Team Lead, Other , Riverside, California

Click here to apply!

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