Company: Lithia Motors
Posted on: June 6, 2021
L0739 DCH Subaru of Riverside
DCH Subaru Riverside
Helping satisfied customers drive away with a smile on their
face is what we do - join a team focused on earning customers for
As a Service Advisor you will be responsible for initiating
automotive services and repairs by ascertaining vehicle performance
problems and service requests; verifying warranty and service
contract coverage; developing estimates; writing repair orders;
maintaining customer records.
- Serve as the communicator and liaison between the customer and
technician; ensuring the customer's needs are understood by the
technician and the needed and recommended service/repairs are
understood by the customer.
- Develop estimates by costing materials, supplies, and labor;
calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and
entering RO into service database system.
- Communicate additional repair and service needs to the customer
based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle
- Keeping customer informed of service specials, completion times
and service expenses.
- Previous Service Advisor experience, preferred.
- Prior experience as an automotive technician a plus.
- A team player who is focused on providing exemplary customer
- Basic mechanical understanding of an automobile.
- Acceptable driving record and a valid driver's license in your
state of residence
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required.
Acceptable driving record and a valid driver's license in your
state of residence necessary for select roles. We are a drug free
workplace. We are committed to equal employment opportunity
(regardless of race, color, ancestry, religion, sex, national
origin, sexual orientation, age, citizenship, marital status,
disability, gender identity or Veteran status). We also consider
qualified applicants regardless of criminal histories, consistent
with legal requirements.
Keywords: Lithia Motors, Riverside , Service Advisor, Other , Riverside, California
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