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Enrollment Coordinator

Company: 24 Hour Home Care
Location: Riverside
Posted on: January 13, 2022

Job Description:

At 24 Hour Home Care, our vision is to be admired for our people, passion, and performance. As a trusted and innovative in-home care company, 24 Hour Home Care provides high-quality, customized caregiving services to seniors and children/adults with developmental & intellectual disabilities. With many local and national prestigious awards, including INC 5000 list of America's Fastest-Growing Companies for 8 consecutive years & Fortune's Best Places to Work in 2020, it's an exciting time to join Team24! Here you have the opportunity to impact the lives of others while working with a team of highly motivated individuals.

We are now hiring for an energetic & driven Enrollment Coordinator to join our Disability Services Operations team!

Accurately track applicants in the pipeline process & update accordingly throughout hiring process
Process & clear files in pipeline & match provides with appropriate Regional Center consumers
Maintain provides pipeline through active engagement & sourcing efforts
Verify employment eligibility requirements & nationwide criminal background check clearance, expediting if needed
Assist our families' chosen providers with submitting all required documents
Respond to consumer questions & concerns regarding services
Attend ongoing trainings associated with direct services, including but not limited to, Crisis Prevention Intervention Training
Manage & mantain program preparation functions including but not limited to proper documentation for services
Attend staff meetings, parent conferences, and planning team meetings relating to direct services, as assigned by the Program Manager/Director
Adhere to all company policies & procedures, including HIPAA rules & regulations to ensure security of all protected health information
Ensure compliance with all Regional Center requirement, including Title 17, as well as all federal & state laws, as applicable

Bachelors Degree, preferred
1-2+ years customer service experience with a genuine interest in impacting people's lives
Excellent verbal & written communication skills
Exceptional time management skills, including the ability to stay organized in a fast pace environment
Strong analytical skills with high attention to detail
Ability to identify problems & offer solutions through logic reasoning
Proficient in Microsoft Office (i.e Word, Excel, Outlook)
Spanish is required

4 days of paid volunteer time off
Your birthday day off plus PTO, holidays, and floating holidays
Professional development reimbursement program
Fun team building events & virtual activities
Fitness reimbursement & access to wellness programs (e.g. Calm app)
Medical, Dental, Vision, FSA, pet insurance & more !

What have we done in response to COVID-19? 24 Hour Home Care has stayed committed to being part of the solution - continuing our business and looking for innovative ways to support our clients, partners, employees, and communities as we weather the storm together. Plus, we've reinvented the ways in which we recognize, celebrate, and connect with each other and our purpose to keep our culture strong - as it's our secret sauce!

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Keywords: 24 Hour Home Care, Riverside , Enrollment Coordinator, Other , Riverside, California

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