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Care Coordinator Riverside

Company: CSL Staffing
Location: Riverside
Posted on: January 16, 2022

Job Description:

CSL Staffing has an AMAZING learning opportunity for a Care Coordinator that wants to further develop their skills and knowledge in healthcare while making a difference in patients' lives. Must be able to work onsite. Located in Riverside, CA 92501 Position: Care Coordinator Shift: Mon-Fri 8:30am-5:00pm Pay: $17-$20 per hour Responsibilities: Assist with on-boarding patients Educate patients about health maintenance and disease prevention Answers/Responds to patient calls (30 + Calls Per day) Maintain high call volume each day Building a supportive relationship with patients while providing care coordination support that will ensure access to appropriate services for their health needs Monitor and report changes in patient symptoms or behavior Work closely with the Insurance department Schedule monthly phone calls with patients Maintains accurate and detailed records in company database Updating Patient records Communicate to PCP any significant changes in patient concerns along with any updates on patient status Monitor and maintain goal levels of calls per hour, calls placed on hold, ring no answer, transfer out, and availability in Queue. Educate patients about health maintenance and disease prevention Serves patients over the phone with providing health care services Duties and responsibilities may be subject to change based upon the needs of the department Qualifications Bilingual in Spanish & English preferred 2-year (s) work experience in Healthcare preferred Customer service call center preferred Excellent organizational skills with strong attention to detail Ability to stay calm and friendly in a fast-paced environment Reliable and highly self-motivated. Computer proficiency in MS Word, Excel, and Outlook preferred Previous experience in medical assisting

Keywords: CSL Staffing, Riverside , Care Coordinator Riverside, Other , Riverside, California

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