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Customer Support Representative

Company: D. Consultants
Location: Riverside
Posted on: September 16, 2022

Job Description:

Our sole focus is delivering notable services to our clients and customers. Our Customer Support Representative plays an integral part in our eminent efforts. We are a diverse team working together to ensure a positive and exhilarating experience for not only our Customer Support Representative team but all our clients and customers as well.We provide the necessary resources for our Customer Support Representative to be successful. We inspire and support a motivating environment that encourages professional growth from entry-level positions to management roles on our team. Career possibilities are limitless with our team. As a Customer Support Representative, you will have the ability to optimize your experience with training in all departments of our firm.*Customer Support Representative Responsibilities: ** Work directly with other Customer Support Representatives and Management staff to provide accurate information and superior customer service* Respond to concerns knowledgeably and providing a consistent and exceptional customer experience* Establish accounts, review and accurately enter order information, and handle confidential customer information* Meet or exceed daily business goals and expectations to increase profit margins and sales revenue* Ensure that customers have a positive experience by exhibiting prideful behaviors, collaboration, and an enthusiastic, positive attitude.* Educate customers on product features, values, and any deals or promotions*Customer Support Representative Requirements: ** 1-2 years of customer service, retail, customer support, or sales experience* High school Diploma / GED* Effective communication and negotiation skills* Goal-oriented and resourceful* Trustworthy and Reliable: Ability to handle confidential and sensitive information* Exceptional organizational and time-management skills* Immaculate decision making and problem-solving abilities* Passion for building customer loyalty through remarkable listening, relationship building, and strong written and verbal communicationJob Type: Full-timePay: $40,000.00 - $50,000.00 per yearSchedule:* Monday to Friday* Weekend availabilityWork Location: Multiple Locations

Keywords: D. Consultants, Riverside , Customer Support Representative, Other , Riverside, California

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