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ARC Salesforce Administrator - Remote

Company: HUB International
Location: Riverside
Posted on: September 21, 2022

Job Description:

**Hi we're HUB** . We are proud to be ranked 5th among the world's largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.We are currently hiring a **FT Remote Salesforce Administrator** for the Accounting Resource Center (ARC). ARC is the Accounting Help Desk for the **Hub Financial Center (HFC),** the centralized accounting team for HUB International.We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. The Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.**What you'll do**+ All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules+ Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports+ Built out of "Communities"+ Sandbox environment management+ Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience+ Identify unused or underutilized platform features+ Create a platform roadmap and define priorities, liaising with stakeholders+ Own the communication of any platform changes to end-users and stakeholders+ Data management to improve Salesforce data quality, implementing rules and automation as needed+ Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer+ User support tickets+ Monitor and improve user adoption+ New user and ongoing user training+ Technical documentation**What you bring to our team**+ Strong Salesforce product knowledge and at least 2+ years of Salesforce Administration hands-on experience with Service Cloud+ Trailhead Badges/Super Badges+ Additional Salesforce certifications e.g., Advanced Administrator, Platform App Builder+ A proactive attitude to platform enhancements+ Designing scalable, best practice solutions+ Excellent relationship-building skills+ Ability to liaise with stakeholders at all levels+ Translating requirements into technical solutions+ Experience in change management and governance+ Training end users and key stakeholders+ Understanding of triggers and Apex Coding is an asset+ Certified Salesforce Administrator is desirable**What's in it for you?**+ A leadership team focused on caring for and developing our team+ Competitive compensation+ Customizable flexible benefits & retirement matching program+ Generous PTO package - vacation, holiday, sick, and personal time off+ Growth potential - HUB is constantly growing and so can your career!+ Ongoing personal and professional development opportunities+ Comprehensive wellness programs+ This position is eligible for full-time remote workDepartment Accounting & FinanceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.EEOAA PolicyE-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Keywords: HUB International, Riverside , ARC Salesforce Administrator - Remote, Other , Riverside, California

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