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Bilingual Spanish Servicing Concierge

Company: VirtualVocations
Location: Riverside
Posted on: September 14, 2023

Job Description:

A company is looking for a Bilingual Spanish Servicing Concierge.
Key Responsibilities:

Making outbound welcome calls for newly boarded loans
Assisting borrowers with various tasks such as setting up ACH payments, navigating the subservicer's website, and understanding payment details
Fielding inbound calls and emails from Mortgage Bankers and borrowers, performing research, obtaining payoffs, and assisting with insurance-related matters

Required Qualifications:

Fluency in Spanish
Ability to provide exceptional customer service and empathetic listening
Strong organizational and prioritization skills
Ability to work independently and collaboratively
Reliability, attention to detail, and self-motivation

Keywords: VirtualVocations, Riverside , Bilingual Spanish Servicing Concierge, Other , Riverside, California

Click here to apply!

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