RiversideRecruiter
the smart solution for Riverside jobs

CUSTOMER SOLUTIONS TECH SUPPORT

Company: Mommy Jobs Online
Location: Riverside
Posted on: May 20, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLxxx on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Riverside , CUSTOMER SOLUTIONS TECH SUPPORT, Other , Riverside, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Customer Care Professional
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Customer Care Professionals to join our team. An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet (more...)
Company: Mommy Jobs Online
Location: Coachella
Posted on: 05/21/2019

Medical Coder Specialties
Description: Coding Denials, ER, OBGYN, Surgical, E/M, Neurology, Neurosurgery, Oncology, Hematology, Orthopedic Pathology Multi-specialties We are hiring coders with at least three years experience in various (more...)
Company: Mommy Jobs Online
Location: Coachella
Posted on: 05/21/2019

Working from Home Opportunity
Description: Do you have a passion for helping people How about starting YOUR own business with residual pay, BY HELPING PEOPLE Our company is looking for independent, strong driven, and motivated individuals who (more...)
Company: FAHP
Location: Cathedral City
Posted on: 05/21/2019


Ready for Change? Start today working from HOME..
Description: We are seeking very motivated, responsible and fun individuals to join our health and dental
Company: Living Healthy
Location: Cathedral City
Posted on: 05/21/2019

Work From Home Position
Description: We are a 26 year old Healthcare Benefits Company and what we do is help people save money on their Health and Dental expenses, as well as things
Company: Ameriplan
Location: Yucaipa
Posted on: 05/21/2019

Weekend Jobs - Drive with Lyft - Make Make $1950 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be (more...)
Company: Lyft
Location: Altadena
Posted on: 05/21/2019

Data Entry Operator
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Data Entry Operators to enter in transportation reservation bookings into our client database software program.
Company: MOMMY JOBS ONLINE
Location: Coachella
Posted on: 05/21/2019

Part - Time Associate Banker, Pasadena, CA and Surrounding Areas
Description: At JP Morgan Chase, we have an obsession for taking care of our customers and employees, building lasting relationships and a strong commitment to diversity and inclusion. Using the latest banking solutions (more...)
Company: JPMorgan Chase
Location: Altadena
Posted on: 05/21/2019

Email Marketing Specialist - (Contract)
Description: Mommy Jobs Online is now recruiting remote contractors to become an agent. Job Details: You will post our job ads, send email correspondences
Company: Mommy Jobs Online
Location: Coachella
Posted on: 05/21/2019

Night Shift Jobs - Drive with Lyft - Make Make $1950 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be (more...)
Company: Lyft
Location: Altadena
Posted on: 05/21/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Riverside RSS job feeds