RiversideRecruiter Since 2001
the smart solution for Riverside jobs

Customer Solutions Tech Support (Remote- work from home!)

Company: Mommy Jobs Online
Location: Riverside
Posted on: September 13, 2019

Job Description:

Customer Solutions Tech Support - (Remote) You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAURIE on your registration submission. Please feel free to call us if you have further job related questions about our company at 1-405-418-6160.

Keywords: Mommy Jobs Online, Riverside , Customer Solutions Tech Support (Remote- work from home!), Other , Riverside, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Sales Associate
Description: Overview Inside every Pier 1 Imports store are retail sales associates who bring our home furnishings brand to life with their talent, dedication, resourcefulness and creativity. As the leading home
Company: Pier 1
Location: Palm Desert
Posted on: 09/20/2019

Pedicurist
Description: WHO
Company: Glamsquad
Location: Altadena
Posted on: 09/20/2019

Personal Banker - San Clemente Branch
Description: The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall (more...)
Company: Citi
Location: San Clemente
Posted on: 09/20/2019


Bid On Local Painting Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Redlands
Posted on: 09/20/2019

Part Time Teller (20 Hours) - Tustin North Branch
Description: The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination (more...)
Company: Citi
Location: San Clemente
Posted on: 09/20/2019

CDL A Truck Driver - Local Home Daily
Description: CDL-A Local Truck Drivers Get Home Daily With Hub Group At Hub Group, we believe in employing the best drivers on the road, and we do so by ensuring
Company: Hub Group Trucking
Location: Highland
Posted on: 09/20/2019

Part Time Event Specialist ACO - San Clemente
Description: Job Description:Part Time Event Specialist ACO Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is (more...)
Company: Advantage Solutions
Location: San Clemente
Posted on: 09/20/2019

Nail Artist - Altadena
Description: WHO
Company: Glamsquad
Location: Altadena
Posted on: 09/20/2019

CDL-A Dedicated Truck Driver - Local Home Daily
Description: CDL-A Dedicated Truck Driver - Local Home Daily CDL-A Drivers- Get Home Daily On Local Runs With Hub Group At Hub Group, we believe in employing the best drivers on the
Company: Hub Group Trucking
Location: Yorba Linda
Posted on: 09/20/2019

DoorDash Delivery Driver - No Experience Needed - San Clemente
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants to
Company: Doordash
Location: San Clemente
Posted on: 09/20/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Riverside RSS job feeds