Customer Acquisition Specialist

Company: T&R Framerworks Inc
Location: Moreno Valley
Posted on: July 12, 2025

Job Description:

Drive Growth & Impact Lives in San Bernardino! Join T&R Frameworks as a Customer Acquisition Specialist for our vital LifeLine campaign! T&R Frameworks is an established firm consistently delivering creative and engaging direct marketing campaigns that not only capture attention but also build authentic, enduring connections between brands and consumers. We're looking for an assertive & compassionate Customer Acquisition Specialist in San Bernardino. This role on our LifeLine campaign will involve you in proactively identifying, engaging, & enrolling new eligible individuals into essential government-assisted wireless & broadband communication services. As a Customer Acquisition Specialist, you will immerse yourself in comprehensive training, learning advanced techniques for direct customer engagement & compliant enrollment. You'll develop expertise in navigating eligibility criteria, presenting program benefits persuasively, & efficiently processing applications to secure new client activations. Your work will directly expand access to vital communication services for the San Bernardino community. Key Responsibilities of the Customer Acquisition Specialist Proactively identify & engage with a high volume of prospective customers in diverse community settings & designated outreach locations throughout San Bernardino. Clearly and persuasively articulate LifeLine wireless & broadband program benefits and features, tailoring presentations and addressing questions effectively. Accurately assess potential client eligibility for the LifeLine program by verifying required documents according to regulations. Facilitate the entire enrollment process for applicants, including digital and physical forms, and instant device activation, ensuring accurate data and compliance. Address customer objections about program details and eligibility with a positive, solution-focused approach to ensure successful acquisition. Consistently achieve & exceed customer acquisition targets, demonstrating a strong commitment to measurable results & contributing significantly to overall client growth. Meticulously maintain confidential records of prospecting, customer interactions, eligibility, and enrollment within the CRM system. Strict adherence to all federal, state, and company LifeLine program and direct sales compliance protocols is required, maintaining high ethical standards. Actively participate in team meetings, sales training, and coaching to refine customer acquisition strategies and techniques. Manage portable enrollment stations, devices, and marketing materials, ensuring they are prepared and operational for daily field use. Relay customer feedback and market insights to management to optimize outreach strategies and program improvements.

Keywords: T&R Framerworks Inc, Riverside , Customer Acquisition Specialist, PR / Public Relations , Moreno Valley, California