Help Desk Analyst I

Company: Robert Half
Location: Riverside
Posted on: February 23, 2021

Job Description:

Description This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Wholesale Distribution - Dur Goods field. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is located in the Riverside, California area and is a long-term temporary-to-full-time opportunity.Major responsibilities- Identify recurring technical issues and propose solutions to address the root of the problems- Offer IT support for operating systems, productivity software, and a variety of other applications used internally- Independently investigate and implement solutions to technical issues - Respond and follow up on technical help tickets submitted via phone, email, and walk-ups Requirements - Comprehensive knowledge of Microsoft Office- MS Outlook experience required- Strong familiarity with MS Windows 7 in an Active Directory environment- 2+ years of prior experience- Experience installing and configuring operating systems, networked and local printers, and business applications- Familiarity with basic networking concepts- IT support ticketing system experience highly valued Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ). - provided by Dice

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