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Network Technician

Company: University of California
Location: Riverside
Posted on: September 22, 2022

Job Description:

Network Technician

Job Number Full/Part Time Schedule Salary 27452233 Full Time 8AM - 5PM $61,800 - $85,900

Position Information

Under the general supervision of the Network Operations Manager, the Network Technician will install, configure, and support the campus voice and data (wired and wireless) networks. The incumbent is responsible for responding to both requests and incidents as they are assigned and ensures that the service is on line. Updates campus documentation and records time and inventory utilized in each job. Maintains voice and data network hardware and responds to weekly Dig Alerts. Interact with campus Stakeholders and act as a representative of the ITS Network Department. Collaborate with other campus staff in order to complete projects requiring multiple departments support.

This position is classified as on-site. This is a TWO YEAR CONTRACT position. Should additional funding be made available in the future, the contract could be extended or the position converted to a permanent career position.

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of "Up to Date" Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.


Education Requirements

Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required


License Requirement Valid CA Driver's License Required


Certification Requirement Industry certifications in campus voice and data systems Preferred


Condition Requirement Membership in industry related professional groups Preferred Coursework in voice and data communications systems, planning, design, installation, and troubleshooting. Preferred Network plus certification Preferred


Experience Requirement 2 - 4 years of related experience. Required

Special Conditions

Special Condition Requirement Must pass a background check. Required Travel Outside of Normal Business Hours Required Overtime Required Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) Required Travel is necessary around the UCR campus as well as to UCR satellite sites (e.g. Palm Desert Campus, remote research sites) to perform the necessary functions of the job. This position may be driving their own vehicle or a university-owned vehicle. Required Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles, if driving a university/personal vehicle for university related business. Required Occasional travel for university related business meetings, conferences and/or professional development. Required

Minimum Requirements

Stay abreast of advances in communications technology to include reading technical manuals, and specifications to evaluate products and determine efficiency, reliability, and compatibility with existing systems and make recommendations.

Demonstrated problem-solving skills of moderate scope and complexity.

Ability to monitor data and voice systems and related peripherals' performance and capacity and provide recommendations, troubleshooting, and maintenance for optimal system performance.

Basic understanding of various network hardware platforms, network related protocols and software including basic understanding of OSI layer 2 protocols and related technical standards critical to the operation of interconnected networks.

Knowledge and ability to effectively perform and document moves/adds/changes to voice and data system infrastructure to include TDM-based voice systems, IP Telephony, Unified Communications, and LANs.

Demonstrated skills necessary to develop and maintain online documentation in support of campus voice and data systems to include workbooks, diagrams, processes, and procedures.

Able to learn effectively and meet deadlines.

Basic knowledge of professional communications and network concepts in completion of assignments and resolution of issues.

Experience working with network diagnostic and performance management tools and software.

Self-motivated and works independently and as part of a team.

Demonstrated knowledge and commitment to safety practices for Communication industry installation and maintenance activities.

Ability to gather, organize and analyze data in the completion of a variety of functional assignments.

Demonstrated skills necessary to resolve issues using established parameters, escalating as necessary.

Demonstrated skills necessary to follow campus procedures and communication industry standards to plan, install, and troubleshoot both fiber optic and structured cable plants.

Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.

Preferred Qualifications

Knowledge of UCR wireless Network topology

Familiar with Service Now and Pinnacle Enterprise Systems.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

* UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

* UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

* UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

* Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

* Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

* UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

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Keywords: University of California, Riverside , Network Technician, Professions , Riverside, California

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