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Head of Quality & Food Safety

Company: Banza
Location: Riverside
Posted on: March 15, 2023

Job Description:

Location: Los Angeles metro area (travel to Riverside 3-4 times per month)
Who We Are: Banza reimagines your favorite comfort foods, like pasta, pizza, mac & cheese and rice, using chickpeas. Why? Because we know chickpeas aren't just delicious, they're also one of the most nutritious and sustainable foods. Yet 80% of the country isn't eating enough of them. Our mission is to inspire people to eat more chickpeas and other beans, making a positive impact on human health and the environment. Banza is the fastest-growing pasta brand in the country, and our products are available in over 21,000 stores nationwide. We've been named one of TIME Magazine's Best Inventions of the Year, Adweek's Best Food Brand, and are proud to have fans at Good Morning America, The New York Times, Food & Wine, Bon Appetit, and more.
Your Mission: We are looking for an entrepreneurial and seasoned quality leader to join our team as the first dedicated head of quality to oversee strategy, direction, and execution of all aspects of quality and food safety at Banza. You will design and manage quality processes and systems, lead investigations, and drive product quality improvement opportunities cross-functionally throughout the supply chain. While initially a team of one, you will collaborate across all functions in the execution of quality and food safety programs. Prior successful experience building and nurturing a quality function in a high growth food or CPG company will make you the ideal person for this role.
What You'll Do:

  • Establish and promote a culture of quality throughout Banza.
  • Provide quality leadership and guidance to Banza internal manufacturing site. Drive quality improvements and ensure processes are robust, documented, and compliant.
  • Establish best in class quality and food safety programs through cross-functional collaboration with operations, supply chain, product, and other functions.
  • Lead quality investigations across the global supply chain and work with appropriate teams to implement robust CAPAs.
  • Work with Product and Operations teams in the selection and management of contract manufacturers, raw material suppliers, and distribution partners. This includes conducting initial and routine audits, completing quality investigations, implementing CAPAs, and driving overall product quality improvements.
  • Lead customer complaints process including documentation and investigation completion with appropriate internal and external partners.
  • Support new product commercialization to ensure quality and regulatory requirements are integrated into the new product development (NPD) process.
  • Participate in and lead COGS improvement initiatives. -
  • Build and maintain close partnerships with manufacturing partners.
  • Oversee regulatory compliance and certifications across internal and external supply chains.
  • Establish KPIs to monitor progress and drive improvement.


    • BA/BS with 10+ years professional experience in food and/or CPG quality and food safety leadership
    • Prior experience working in a manufacturing plant
    • Prior people leadership experience and ability to coach and provide feedback to cross functional stakeholders, and build a team
    • Experience working directly with external manufacturing partners and raw material suppliers
    • An effective communicator with experience working interdepartmentally & with external partners
    • A diligent, organized, thoughtful, and highly accountable person
    • Organized, with track record of designing processes and managing information
    • Ability to travel 10-15% of the time
    • Must Love Banza!

      We're aware of the research showing that historically underrepresented groups are less likely to apply to a job if they don't believe that they meet all of the criteria. Are you hesitant to submit an application because you're not sure if you check every box? Please apply anyway with a thoughtful cover letter! We would love to hear from you to discuss how you can help us build a great team at Banza.
      Our Commitment: -Banza is committed to a diverse and inclusive workforce. To achieve our mission of inspiring people to eat more chickpeas and other beans, we greatly benefit from a range of perspectives, which comes from diversity of all types, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and the smart thing for our business. So we strongly encourage women, veterans, people with all abilities, people of color and gender nonconforming candidates to apply.
      Banza is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Banza will consider qualified applicants including those with criminal histories consistent with legal requirements.
      Compensation, Perks, and Benefits
      Our salary ranges are based on verified market data and our philosophy of paying competitively for our size and industry. In addition to base salary, full time employees receive equity, medical, dental, and vision insurance through United Healthcare, free Banza products, and monthly stipends for fitness, internet, and cell phones.
      Our salary ranges are based on verified market data and our philosophy of paying competitively for our size, stage, and industry. In addition to base salary, full time team members receive equity, medical, dental, and vision insurance through United Healthcare, free Banza products, and monthly stipends for fitness, internet, and cell phones. -
      Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. - We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. The range for this role is $140,000-$200,000 because we are open to a wide variety of profiles, so it is possible to explore salary above or below this target, provided we can maintain pay equity within the team. Any updated salary range based on your specific experience will be communicated to you as a candidate. -
      To Apply: -Write a cover letter describing why you want to join Banza and would be a great fit in this role and apply directly to this posting. If you have any questions, please email jobs@eatbanza.com.

Keywords: Banza, Riverside , Head of Quality & Food Safety, Professions , Riverside, California

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