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IT Help Desk Analyst I

Company: VirtualVocations
Location: Riverside
Posted on: September 14, 2023

Job Description:

A company is looking for an IT Help Desk Analyst I.
Key Responsibilities:

Triage and address all IT-related questions and issues
Build a knowledge base of IT best practices
Provide technical support, troubleshooting, and problem-solving for employees

Required Qualifications:

Bachelor's degree in a related field
2+ years of IT Help Desk experience
Experience supporting Mac, Linux, and Windows
Familiarity with Google Workspace administration
Knowledge of IT service delivery best practices (e.g., ITIL, ISO20K)

Keywords: VirtualVocations, Riverside , IT Help Desk Analyst I, Professions , Riverside, California

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